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How our survey methodology achieves an NPS increase of 2.6 points on average

24 July 202312 July 2023 by Tessa
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How do you determine the key drivers of your customer satisfaction?

26 July 202312 July 2023 by Tessa
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Measuring customer satisfaction in B2B and B2C: the five differences

24 July 202312 July 2023 by Tessa
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What to do after conducting customer satisfaction surveys?

26 July 202312 July 2023 by Tessa
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Measuring customer satisfaction in 10 steps

26 July 202312 July 2023 by Tessa
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How to deal with ‘detractors’

24 July 202312 July 2023 by Tessa
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Why does AlphaRainbow stand for growth through focus?

26 July 202312 July 2023 by Tessa
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Why doing less is often better

24 July 202312 July 2023 by Tessa
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Focus through the use of statistics

24 July 202312 July 2023 by Tessa
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What is the Net Promoter Score?

24 July 202312 July 2023 by Tessa
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